Frequently Asked Questions

Common Questions

Q.

How do I upgrade my subscription from one license to three or vice versa ?

To change your subscription login to your account, select your customer Profile which is located in the menu under [YOU...

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Q.

How do I cancel my subscription ?

To cancel your subscription login to your account, select your customer Profile which is located in the menu under [YOU...

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Q.

Do I need a VPS to use the software ?

You can run the software on your personal computer using MT4/MT5 if you wish however, we recommend using a VPS for adde...

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Q.

Can I purchase more than three licenses

Yes you may have as many licenses as you desire however the only limiting factor is your email address. There is a maxi...

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Q.

What is the Server Authentication Link for MetaTrader and how do I add it ?

In MetaTrader4

  • Select the [Tools] menu
  • <...
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Q.

How do I activate my account in order to run TWIS Software ?

Once logged in to TradeWhileISleep.com click on the [CUSTOMER] tab and you will be prompted for your password, enter yo...

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Q.

What is the minimum Account balance required to run Benjamin or Hamilton ?

We recommend Benjamin have a minimum account size of $2500 USD and Hamilton a minimum account size of $500 USD.<...

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Q.

What lot sizes should I use with Benjamin and Hamilton ?

We recommend Benjamin use a .08 per $1000 in the account to ensure plenty of margin and equity for the AI cost average ...

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Q.

What settings do you recommend and are they the same all the time ?

Market conditions are ever changing and we are committed to providing weekly recommended settings to our customers. Our main mode of communication is the Telegram App. Download ...

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Affiliate Questions

Q.

When do I get paid for my customer referrals ?

You will be paid by Request under the [AFFILIATE] tab on TradeWhileISleep.com and please note referral payments are only eligible for withdrawal 7 days after your referred customer(s) payment has cleared. Payment will be processed during the first week of each month. If requested after the first week the payment will be queued for processing during the first week of the following month unless special arrangements are made.

Q.

How much do I get if I refer a customer to tradewhileisleep.com.com and is there a cap on how many customers I can refer and get paid for ?

We are offering a generous $50 USD per paid customer you refer without a cap! You can easily offset your own subscription cost and/or go beyond that and create a new stream of income for yourself.